Privacy Policy

Last updated: 7/5/25

Welcome to Thrive & Heal Shop. Your privacy is important to us, and we are committed to protecting your personal information and using it responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

What Information We Collect

When you visit or make a purchase from our site, we may collect the following information:

  • Personal Information: Your name, email address, billing and shipping address, and phone number.

  • Payment Information: We do not store your full payment details. All payments are processed securely via trusted third-party processors (e.g., Shopify, PayPal, Stan, Stripe).

  • Order History: Products purchased, amount spent, and transaction dates.

  • Technical Data: IP address, browser type, device type, and pages viewed (via cookies and analytics tools).

How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or account

  • Send you occasional updates, product announcements, or offers (if you opt in)

  • Improve our website’s performance and user experience

  • Comply with legal requirements and fraud prevention

How We Protect Your Information

We take your privacy seriously and implement industry-standard security measures to protect your personal data.

  • Your information is encrypted during transmission using SSL (Secure Socket Layer) technology.

  • Access to personal data is limited to trusted team members and secure platforms only.

Cookies & Tracking

We use cookies and similar technologies to improve site performance, personalize your experience, and analyze site traffic. You can manage or disable cookies through your browser settings.

Marketing & Email Communication

You’ll only receive promotional emails if you opt in to our mailing list. You can unsubscribe at any time using the link at the bottom of any email.

Third-Party Services

We may share your data with third-party services solely to operate our business, such as:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and fulfillment providers

  • Email marketing platforms

  • Analytics services (e.g., Google Analytics)

These providers are only given the data necessary to perform their services and are required to maintain your privacy.

Children's Privacy

Our website and products are not intended for use by children under the age of 13. We do not knowingly collect personal data from minors.

Your Rights

Depending on your location (e.g., EU, California), you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion

  • Withdraw consent for marketing

  • File a complaint with a data protection authority

To make any such request, contact us at ayesha@thriveandhealtherapy.com

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest updated date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.